Accurate Home Care complies with applicable Federal civil rights laws and will not discriminate against any person on the basis of race, color, national origin, age, disability, or sex.

Accurate Home Care: 

• Provides free translation and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, & other formats needed)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, call 763-633.3800. If you believe that Accurate Home Care has failed to provide these services or discriminated in another way on basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Compliance Specialist 9000 Quantrelle Ave. NE Suite.200 Otsego, MN 55330 Phone: 763-633-4159 Email: compliance@accuratehomecare.com

You can file a Grievance in person or by mail, fax, or email. You may also contact the Compliance Manager if you need assistance with filing a complaint. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

U.S Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Phone: 1-800-368-1019 TDD: 800-537-7697

Complaint forms are available at U.S. Department of Health and Human Services