RN/Chief Executive Officer
Vice President of Operations
Chief Financial Officer
Director of Clinical Services
Director of Revenue Cycle
Executive Business Administrator
Experience the Accurate difference! Offering support to our patients, clients and families since 2002.
© 2018 Accurate Home Care
RN/Chief Executive Officer
Nicoleen’s journey at Accurate began in 2012 and has included roles as a Lead Clinical Manager, Learning & Development Manager, Home Nursing Manager, and Vice President of Clinical Services, until she was appointed as CEO in 2025.
Nicoleen has enjoyed over 15 years in the Twin Cities home care community from direct care to leadership and serves as a Board Member for the Minnesota Home Care Association. Nicoleen enjoys advocating for home care nursing as a career and is particularly passionate about working with nursing schools to share her career journey, participate in advisory boards, and speak about leadership. Nicoleen is a Public Health Nurse, Certified Pediatric Nurse, and holds an A.D. and B.S. in Nursing.
“It is an honor to lead the team at Accurate. I have a deep understanding of the work that we do and am passionately focused on high-quality care at home.”
Vice President of Operations
Jackie joined the Accurate Home Care team in 2014 in the home health division. She moved into the Billing Manager role in 2015 to focus on her passion at the time of healthcare billing and collections. During this time, she was able to gain operational expertise of the homecare industry including the many compliance components, and was promoted to Director of Operations, and now VP of Operations. She has been in the medical field since 2005 in various roles.
She holds a bachelor’s degree in business management with a minor in Business Administration which she is putting to great use as the company continues to grow and expand. Jackie enjoys digging into issues, big and small, and focusing on how we can streamline processes throughout the agency. Jackie enjoys spending her summers at the cabin with her children and husband and soaking up the MN sun!
“One of the many aspects I love of my job is knowing how vital of a role we all play in keeping our patients safe in their own home.”
Chief Financial Officer
Peter joined Accurate Home Care (AHC) in March 2017 as Accurate’s Controller. He works with all accounting aspects, from financial close to financial analytics. He has been in the healthcare field for over 15 years holding several positions while working for a skilled nursing facility, a durable medical equipment company, and now AHC.
Peter holds a Bachelor of Science Degree in Finance with a minor in Business Administration. He loves to dig into problems and try to identify ways to improve processes, using his vast knowledge of excel programs and analytics. He loves to spend time with his friends and family, most of which is spent at the family cabin in McGregor, MN.
“I love working for companies that provide services with an honorable cause. Accurate provides the opportunity for family & loved ones to know that we are not in this alone. Together we can provide quality care, with a caring touch.”
Director of Clinical Services
I came to Accurate in March of 2020, needing a change after working in housing for 10 years. I started as a LSW Clinical Manager, visiting patients who receive PCA or Waivered Services on a regular basis. I found a new passion for Social Work in this new role. I was able to continue my love for meeting people where they were at, while continuing to learn and grow professionally. This led to my promotion in July of 2021 to Director of PCA and Waivered services. This position allows me to not only keep visiting patients but also to ensure they are setting the care and compassion that they need and deserve.
Started working in Early Childhood education as a Family Specialist for Head Start 2005 doing home visits with low-income families to ensure that children were meeting age-appropriate milestones.
In 2008 began working in the housing field for Minnesota Community Care/Ramsey County Public Health as the Family Services Coordinator for the House calls Program providing Case Management Services to families/individuals who were at risk of losing their housing. I continued my career in the housing field with The Salvation Army in 2013, working with families who were experiencing homelessness. My role as Twin Cities Case Manager involved helping those families obtain housing, maintain their housing, and hopefully move forward from those programs.
I Graduated with Bachelor of Science in Social Work with Human Relations Minor in 2004 from Saint Cloud State University
Director of Revenue Cycle
Jenna oversees authorizations, billing, collections and payment posting. She has been in the medical field since 2008 and with Accurate Home Care since 2014. She was previously employed with LTC facilities providing direct patient care and staffing coordination. She has held positions in staffing, authorizations and billing at Accurate Home care.
She likes working the entire process from initial approval to provide services, all the way through to receiving payment. She enjoys working with other departments, insurance companies, county contacts, patients and patient families on each unique situation to ensure needed patient care is covered whenever possible.
“I enjoy being part of a company that makes a difference. Every role at Accurate Home Care has an impact to our patients and employees, I am proud to be part of a team that works together for the best possible outcomes.”
Executive Business Administrator
Nichole joined the Accurate Home Care team in 2011 as Executive Assistant to the CEO and leadership team. With over 15 years’ experience supporting high-level executives, she has a proven ability to adapt to changing demands in this fast-paced world of home care. As a member of the leadership team, and Executive Business Administrator, Nichole has deep institutional knowledge and bears many responsibilities related to licensure, office management, record compliance, and more.
“It brings me joy to know the work we do allows patients to remain in the comfort of their home while receiving quality care. To be part of a compassion centered company delivering these needed services is very meaningful to me.”
Recruiting and Onboarding Manager
Chelsie joined the Accurate Home Care team in 2018 as a staffing Coordinator where she worked to staff patient homes. From there she moved into the recruiting world as a Talent Acquisition Specialist. Today, Chelsie oversees the Recruiting and Onboarding process along with actively recruiting new talent.
She holds a bachelor’s degree in science and has worked in the health and wellness field for 11 years. She enjoys learning candidate’s stories along with sharing Accurate Home Care’s. A rewarding part of her job is to hire on new talent that will provide the quality care needed for our patients. Chelsie and her family enjoy many outdoor activities especially at their cabin in Hayward, WI.
“I enjoy being a part of a company that not only values their employees but strives to make a difference. It is so rewarding to work as a team to help ensure that our patients receive the care they need. “
Director of Home Health
Melissa joined Accurate in July of 2024. With over 20 years of dedicated experience in nursing, 13 of those in homecare, she has unwavering commitment, compassion, and expertise in health care. Melissa takes pride in her exceptional bedside manner, genuine rapport with patients and ability to communicate effectively with multidisciplinary teams.
As a dedicated leader Melissa is driven by passion for providing compassionate and high-quality care to individuals in need. With a strong background in healthcare management and commitment to fostering a supportive and empowering work environment, she strives to ensure that every individual receives the best possible care in the comfort of their own home.
“I am constantly seeking innovative solutions to improve patient outcomes and enhance the overall quality of care delivery. My ultimate goal is to make a positive impact on the lives of both patients and caregivers, creating a more inclusive and supportive community within the home health industry.”
