Meet the Accurate Team
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Independent Living Services Manager
Independent Living Services Manager
Bill was brought on as Chief Operating Officer and has advanced to Chief Executive Officer/President within Accurate Home Care. Bill holds two master’s degrees, has written 15 technical books and was named a Microsoft Most Valuable Professional for 11 years. Bill is a Minnesota Licensed Psychologist, a Certified Professional in Business Process Management and a Minnesota Qualified Neutral.
Bill comes to the company through the Platinum Group, the company’s ownership group. Platinum is a business advisory group of more than 20 senior, experienced business professionals who have serviced over 1,200 businesses since 1983.
“Platinum provides Accurate with a consulting team of experts to supplement our core leadership team. This depth has accelerated our growth and focused my leadership efforts. The heart and soul of this company is our staff. The skilled professional in the field provide the care our clients can’t live without—noble work indeed.”
Nicoleen’s journey at Accurate began in 2012 and has included roles as a Lead Clinical Manager, Learning & Development Manager, Home Nursing Manager, and now Vice President of Clinical Services. In this role, Nicoleen oversees the Patient Scheduling Manager, Admissions, Patient Services, and the Clinical Management team. In addition, Nicoleen still maintains a small caseload of nursing and PCA patients for whom she’s a Clinical Manager. She has enjoyed ten years in the Twin Cities home nursing community!
Nicoleen enjoys advocating for home nursing as a career and is particularly passionate about working with nursing schools to share her story, participate in advisory boards, and speak about leadership. Nicoleen is a Certified Pediatric Nurse and holds an A.D. and B.S.N. in Nursing.
“My favorite part of home care is the continuity of care and the ‘whole person’ perspective that caregivers can bring, while allowing an individual to remain as independent as possible at home.”
Jackie oversees authorizations, billing, collections and cash posting. She has been in the medical field for 13 years and with Accurate since 2014. She was previously with a mail-order pharmacy for eight years in various roles, from customer service to business support team lead, prior to the company being sold to Walgreens Pharmacy.
She holds a degree in Business Management, which she is putting to great use as the company continues to grow and expand. She loves digging into issues and solving problems. Jackie is married with three little kiddos. She loves spending the summers at her family’s cabin in Fergus Falls, Minnesota.
“One aspect of my job that makes me feel fully rewarded is when I work on difficult accounts with insurance companies, and I get to see my hard work pay off when the balance is paid.”
Peter joined Accurate Home Care (AHC) in March 2017 as Accurate’s Controller. He works with all accounting aspects, from financial close to financial analytics. He has been in the healthcare field for over 15 years holding several positions while working for a skilled nursing facility, a durable medical equipment company, and now AHC.
Peter holds a Bachelor of Science Degree in Finance with a minor in Business Administration. He loves to dig into problems and try to identify ways to improve processes, using his vast knowledge of excel programs and analytics. He loves to spend time with his friends and family, most of which is spent at the family cabin in McGregor, MN.
“I love working for companies that provide services with an honorable cause. Accurate provides the opportunity for family & loved ones to know that we are not in this alone. Together we can provide quality care, with a caring touch.”
Bob manages the IT department. He has many years of IT experience in the manufacturing industry and more specifically in the contract manufacturing space for medical, aerospace and defense, infrastructure, and industrial sectors.
Bob has worked with national and local companies such as 3M, Ecolab, Guidant (Boston Scientific), and most recently spent nearly 17 years with Cretex Companies, Inc. in Elk River, Minnesota. Bob is family man with a wife and two young kids, and a self-proclaimed “car guy” who likes technology and spending quality time with family and friends whenever possible.
“I love working for a company that truly helps people and Accurate Home Care is certainly that kind of company. I work every day to help support that mission through my experience in IT and technology.”
Carrie joined the Accurate team as a Senior HR Generalist in 2018, was promoted to HR Manager that fall and most recently to the Director. She oversees departmental day to day functions, Recruiting, On-boarding and Benefits. She has been in the human resources field for 20+ years. Previously she managed a franchise home cleaning company for 6 years and prior to joining accurate, spent 10 years with a business development company in Rochester Minnesota that specialized in hospitality and real estate.
Her educational background includes Business Management with an HR emphasis. Carrie is passionate about building process, systems and helping people grow in their careers. Customer service is a number one priority for her and her team. Carries is an outdoor enthusiast who spends nearly every summer/fall weekend fishing, camping and just being in the water at her family’s permanent camp spot on Long Lake in Todd County MN.
“Accurate has provided an opportunity to grow my career. It has been rewarding to really focus on and strengthen the Human Resources department and help put Human Resources in a positive light.”